Is the hotel reception desk open 24 hours a day?
Our Front Desk is manned 24 hours a day, 7 days a week.
What time is Check-In and Check-Out?
Rooms are available to check-in from 2pm and check out is 12pm.
Do you have a Loyalty Programme?
Yes, IHG Rewards is the worlds largest hotel loyalty programme and has no cost to become a member.
Does the hotel have car parking facilities?
We have ample onsite parking which is complimentary.
What time is breakfast served?
Weekdays 6.30 - 9.30am
Weekends - 7.30 - 10.30am
What time is Dinner?
The Cow on The Hill Steak and Grill Restaurant is open from 6.30 - 9.30pm
What other dining options are available?
Our Dine All Day Menus is available within our Open Lobby between 8.30am - 11pm.
Room Service is available from our Dine All Day Menu 24 hours a day, selected items are available 24 hours.
Take In is available from Our Dine All Day Menu, order your meal and collect from the Front Desk to enjoy with your room.
Can I smoke in the hotel/bedroom?
No, the law within the UK prevents smoking within all hotel rooms.
Do you have a cash machine?
We do not have a cash machine, the nearest cash machine is located on Wakefield Road at the Shell garage or at Tesco and Sainsbury's Supermarkets.
Do you have a Swimming Pool?
Yes, Our You Fit Health club has a fully equipped gym, Swimming pool, Sauna, Steam room and Hot tub and the facilities are available for use to all guest who are resident within the hotel.
Where is the nearest Supermarket?
Locate one mile away in Brighouse town centre, 20 minutes walk, there is a Lidl, Tesco and Sainsbury's Supermarket.
Where is the nearest Pharmacy?
Located within Brighouse Town Centre at Boots, Tesco or Rowland's.
Nearest 24-hour pharmacy is located in Huddersfield on the Great Northern Retail Park within Boots.
Bookings and our Rooms
Can I turn up at the hotel without a booking?
We would always advise you to make an advanced reservation to guarantee a room is available at the hotel however we do accept bookings made at the desk on the day and photo ID must be provided.
Do you have accessible room types?
We have one double and one twin standard accessible room with ensuite bathroom with bath and handrails as well as an emergency pull cord.
I have no disability. Can I still book a Wheelchair accessible room?
Yes, however, we would always advise selecting an alternative room type where available to leave these facilities available for those who require this room type.
What is a family room?
Our Family Rooms contain two double beds and are suitable and priced for two adults and two children.
How can I contact the hotel directly?
Our Front desk is available on 01484 404 500 or by emailing firstname.lastname@example.org
Is the price per person or per room?
The prices are per room and based on up to two adults sharing a room or two adults and two children sharing a family room.
Does the hotel accept pets?
We are a pet-friendly hotel, some limitations do apply.